Expert help to resolve IRS problems

We are a specialized team of tax professionals committed to resolving individual taxpayers’ IRS and state tax issues. As part of Jackson Hewitt Tax Services, Inc., an innovator in the tax industry with over 40 years of experience, we are experts at resolving a wide range of tax problems, including:

• Unpaid tax balances owed,
• Unfiled back tax returns,
• Penalties and penalty relief issues,
• Audits and underreporter notices,
• Business and payroll tax issues, and
• Handling matters with the IRS and state taxing authorities.

Jackson Hewitt Tax Resolution professional service costs vary based on the complexity of your situation. The first step is free—we get your IRS records, evaluate your situation, and provide a custom resolution plan at no charge.

Once we have discussed your situation with you, we will propose one fee to resolve your entire situation. You have no obligation to purchase, unless you accept our plan. You can pay your fees over the time it takes us to complete your case. Your tax consultant can estimate how long your case will take and the fee structure to pay for our services.

The answer depends on the complexity and circumstances of your case. Simple solutions and minor issues can be done in a few weeks. More complex issues like audit representation can take a year or more. Our team will file a power-of-attorney authorization with the IRS or state taxing authority. This allows us to work directly with that agency, so you don’t have to.

Your main contact at Jackson Hewitt will be a Client Advocate who will coordinate your case with our team. Your team includes licensed tax professionals (CPAs, enrolled agents, and attorneys), tax preparers, and other professionals. They will work directly with you and the IRS to resolve your case.

“Tax relief” is a tricky term. The reality is that very few people are able to reduce their tax bill to zero.

Our goal at Jackson Hewitt is to make sure you owe as little as possible, while fulfilling your legal obligations to the IRS and state taxing authorities. We will review your situation thoroughly for all available penalty relief and reductions in tax owed. We analyze your tax returns for accuracy, and make sure you get every available deduction and credit. If we find opportunities to reduce how much you owe, we work directly with you on a plan to reduce your tax bill.

When you owe back taxes, the IRS has several options other than full payment. These include payment plans, extensions to pay, and hardship programs, such as not-collectible status and a tax settlement option called an offer in compromise. We will evaluate each option with you and get you in the best option based on your circumstances.

The IRS technically can require you to file late, or delinquent, tax returns as far back as they want. There is no statute of limitations. In practice, the IRS rarely requires people to file tax returns that are more than six years overdue. Also, they typically complete delinquent-return enforcement actions within three years of the original due date of the return.

When you have unfiled returns, the IRS can assess both failure-to-file and failure-to-pay penalties, and charges interest on any money you owe them.

In most cases, the IRS must forgive unpaid taxes, penalties, and interest after 10 years of non-payment, starting from when the tax return was filed, or the tax was assessed. During those 10 years, you are at risk of tax liens, tax levies, difficulty qualifying for loans, and even having your passport revoked.

No, you do not have to pay all taxes owed when you file a late return. However, you will need to make arrangements with the IRS for the balance owed. This may include filing an extension to pay, agreeing to a payment plan, filing for hardship status as currently not collectible, or requesting an offer in compromise to settle the balances owed. The Jackson Hewitt Tax Resolution team can assess your situation and work with you to come up with the best plan for you.

Yes. We have tax resolution experts that can review your notice, assess your situation, work with you on a plan to resolve your situation. Once you engage us for services, we get right to work with you and the IRS to resolve your matter. Our tax resolution specialists stick with you from beginning to end.

The Jackson Hewitt Tax Resolution team resolve all types of issues with the IRS. That includes audits, resolving IRS balance due and collection issues, non-filer investigations, overdue / back returns, penalty issues, business and payroll tax issues, and many others.

Each person’s circumstances are different. Our goal is to get you the best outcome available based on your circumstances. If you owe back taxes, we will review your unique situation for any potential relief.

Many of our tax offices can provide services related to tax notices. If your situation is complicated, we have a specialized team to handle these cases.